At GameQuest Lounge, we are committed to providing an excellent experience for all our members and guests. If you are not completely satisfied with any of our services, please contact us within 7 days of your visit, and we will work with you to resolve the issue. Refunds will be provided for services that were not rendered as agreed upon. Please note that bookings for private rooms or events must be canceled at least 24 hours in advance to qualify for a refund. Your satisfaction is our priority, and we aim to make every gaming experience enjoyable and memorable.